Customer Testimonials

Since starting out back in 2013, GSAR has established itself as one of the most trusted appliance repair services in the Bay Area. Over 95% of the reviews left for our company have been 5-star reviews, with 100+ reviews on Yelp and 30+ on Google.

We don’t like paying for advertising but love repeat and referral business, so please let us know if there’s anything we can do to improve your service experience. If you’d like to leave us a (hopefully nice!) review, you can do so on Yelp, Google, or Angie’s List.

Golden State Appliance Repair

Expertise Award for Golden State Appliance Repair

I have a Miele dishwasher and it wasn’t draining. Not too many companies know how to repair or service Miele appliances. Luckily, Don of Golden State Appliance Repair, knew exactly what to do.

I contacted Golden State after reading all the glowing reviews. Don called me back immediately to schedule an appointment. He was able to come the same day and was able to fix the problem.

Great service, very professional, and knowledgeable. Would highly recommend Golden State Appliance Repair!

— Tanya | Los Altos Hills
Review Source: Yelp

After my first voicemail to Golden State, Don was quick to respond, incredibly knowledgeable and helpful on the phone, showed up on time, fixed the problem quickly and was very reasonable on the invoice. He is also a friendly, personable guy who is able to communicate clearly. I felt like I was talking to a friend.

All these 5 star reviews are merited. I’m adding my voice to the chorus of praise.

— Daya | Sunnyvale
Review Source: Yelp

Andrew is who I’ve been in contact with this entire time. He’s very personable and easy to talk to. I gave him my information and explained the issue to him and he was great. He was very thorough in his research for the part I needed.

I mean, get this, the guy worked all day from 9am, when I first spoke to him, until 8pm that night when I called him back to give him the model number. From there he goes back home and does some research on which part he needed and calls me back shortly after to confirm exactly what he found out and to provide me with a cost estimate!

— Brian | San Jose
Review Source: Yelp

I was very impressed with Don’s service on my Samsung washing machine. He was very responsive in communication and was very honest. My washing machine was in a very tight space, and Don saw this as a challenge. It was obvious his goal was to save my time and keep costs low.

I would recommend Golden State Appliance Repair to anyone who is looking for a knowledgeable and reliable repair service!

— Ryan | Sunnyvale
Review Source: Yelp

Don is great! Our washing machine decided not to work on a Saturday (laundry day in our house) much to my dismay. After hours of YouTube and Google “troubleshooting” my husband finally decided to call Golden State Appliance.

Don answered our call and within 10 minutes he was at our house. He fixed our machine in no time and had excellent customer service. My only complaint is that we didn’t call him earlier!! Lol! Thanks for all of your help Don!

— Andrea | Sunnyvale
Review Source: Yelp

Called Golden State Appliance repair on Saturday afternoon for an issue with the Bosch dishwasher. Don quoted $65 on the phone for the diagnosis and was able to come in and fix the issue entirely for a total of $110 on the same evening. The diagnosis cost was included in the repair cost.

The price was very reasonable for the nature of problems on the dishwasher – door wouldn’t close due to a problem with the door hinge, door latch was stuck and dishwasher had leveling problems with the cabinet next to it.

Don was honest & upfront in his pricing and his work was of excellent quality. I wouldn’t hesitate to call him back if I have issues with any appliance.

— Azariah | Milpitas
Review Source: Yelp